Refund policy

No Refund Policy

Thank you for your purchase. Please read this policy carefully as it outlines the terms regarding refunds.

All Sales Are Final
We do not issue refunds for products or services once the order is confirmed and payment is processed.

Exceptions
Refunds may only be issued in the following situations:

    •    If the product is defective or damaged upon arrival.

If you believe your situation qualifies for an exception, please contact us at @aurea.ny on Instagram within 7 of receiving the product or service.

Legal Compliance
This policy complies with local consumer protection laws. Any rights granted to you under applicable laws remain unaffected by this policy.

If you have any questions about this policy, feel free to contact us @aurea.ny on Instagram.